POLICY

DAMAGE/ MISSING PRODUCTS

All products are carefully and fully inspected before shipping. All items will have insurance, so in the case of broken and missing items file a claim with USPS.

Shipping

Shipping is standard 5-7 business days. Monday- Friday we ship all orders same day that are placed before 3 p.m eastern standard time. We don’t ship on Holidays or weekends.

Exhanges

Exchanges will only take place in the event of a missing products or wrong products. Proper information will be needed and submitted to show proof. All evidence can be sent via email admin@hookaholikx.com